Returns & Exchanges
At Della, we want your home to feel perfect, which is why we offer a 30-day return window on all furniture and decor items to ensure your complete satisfaction. All returned products must be in their original packaging and unused condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original boxes with all protective inserts to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
